Postage & Shipping
SHIPPING METHODS AND ESTIMATED DELIVERY TIMES
Please use these estimates as a guide only. Many different factors that are out of our control may affect these delivery time estimates.
Domestic UK Orders - Royal Mail / UPS
Shipping 1-3 working days from dispatch
0-2kg - £3.95
2kg+ - £5.95
Free Shipping on orders over £100
International Tracked Orders
Shipping 3-8 working days from dispatch
0.0 kg – 0.5 kg - £12.95
0.5 kg – 1.5 kg - £16.95
1.5 kg – 5.0 kg - £24.95
Once your order has been packed and shipped by our awesome shipping team, you'll receive a confirmation email with a tracking number included.
You'll be able to keep a close eye on your order as it speeds through the carrier's network
We love shipping internationally. We think we're pretty good at it. Things are done a little differently to our domestic orders.
For live ant shipments we Royal Mail carrier network that ensures your orders are delivered in a timely manner. Whilst the delivery times advertised are to be used as a guide only, most packages should be delivered within this time frame. Please be aware that customs delays can significantly delay some orders. Tracking can sometimes be delayed also so don't be alarmed if you don't receive an update for a few days. Often the tracking won't update until it arrives in your actual country.
Please be aware that your order may be subject to customs taxes or duties.
Every country has their own laws surrounding these costs and it is the customers responsibility to be aware of these possible costs.
Items returned due to fees not being paid or items not being accepted will be refunded in full as soon as they arrived back to us. Please note we do not refund the shipping costs as these are unrecoverable by us.